Use your ID.
Protect your information.

Ask why a copy is needed.

Check who is collecting your information, the reason for collecting it, how it will be protected and how long it will be kept. Showing a card may be enough for some checks.

• Keep ID numbers, barcodes and card photographs out of public posts.
• Use a suitable secure upload process if a copy is required.
• Where accepted, mark a copy for its recipient and purpose without covering required verification details.

Check messages through a separate channel.

Messages about urgent renewal, activation or cancellation can be used to steal information or money. Contact the authority using details you found independently.

• Do not share passwords or one-time codes with someone who contacts you.
• Use unique passwords and MFA for accounts holding identity documents.
• Keep devices updated. Restrict access to stored copies.
• A padlock shows an encrypted connection. It does not prove the recipient is genuine.

Act promptly after loss or suspected misuse.

1. Contact the issuer and follow its current replacement or cancellation process.
2. Contact your bank or other affected organisation through its published channels.
3. Keep messages, dates, reference numbers and evidence.
4. Report suspected crime through the appropriate local police service.
5. Secure affected accounts and review access to your files.

Handle identity information carefully.

Establish the lawful purpose before collection, explain it clearly and check local rules before copying or verifying cards.

• Collect only what is needed and set a retention period.
• Restrict staff access, use MFA and log access.
• Encrypt transfers, stored information and backups.
• Review suppliers and train staff to recognise false requests.
• Do not use a national ID number as a password or sole proof of identity.

Your safety checklist.

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